Refund the $5,600 annual charge
DHDelta Health email· Jul 26
Delta Healthwrote via emailInbound message
We were invoiced $5,600 for the coming year on the 15th, but our procurement team never approved the renewal and we are mid-way through a vendor review. Please refund the charge in full back to the card it was taken from while we work out where we are going.
Orchestration trace
Run complete. Verdict: done
508 ms
0 ms
Ready to send
Steps
2
Agent time
508 ms
Tokens
716
Est. cost
$0.0001
- TriageIntent classificationopenai/gpt-oss-20b508 ms716 tok
billing / high
- RouterLane routing + escalation signals0 ms
billing
Human approval
No draft yet
Run the pipeline to generate a suggested reply.
Account context
DHactive
Delta Health
Since Jul 24
Plan
enterprise
MRR
$5,600/mo
Subscriptionenterprise · 320 seats
Recent invoices
- Jul 9$5,600.00paid