API returning 401

Hi, A 401 response means the request isn’t being authenticated. The most common cause is an expired, revoked, or incorrectly scoped API key. Please follow these steps: 1. Verify the key you’re using - Open Settings → Developer in the dashboard. - Confirm that the key shown matches the one you have in your code (including the correct environment – production vs. sandbox). 2. Rotate the key - In the same page, click Generate new key. - Copy the new key immediately. 3. Update your requests - Replace the old value in the Authorization header with the new one: Authorization: Bearer <new‑key> - Ensure the header is sent exactly as shown (no extra spaces or characters). 4. Revoke the old key (optional but recommended) - After confirming the new key works, click Revoke next to the previous key to prevent accidental use. 5. Test a simple request (e.g., a GET to /v1/status) to confirm you now receive a 200 response. If you’ve already done the above and still see 401, let us know the exact endpoint you’re calling and the full request headers (redact the key). We’ll investigate further. You can also check our real‑time status page for any ongoing incidents: https://status.example.com. Let us know how it goes. Best regards, the Support team