Downgrade to free

Hi Sol Energy team, I see that your account (acc_sol) is currently on the Starter plan with 1 seat, set to renew on 23 August 2026. I can start the process to move you to the Free tier. According to our policy, downgrades take effect at the end of the current billing period and must be confirmed by an account owner 【kb_plan_change】. Once the downgrade is confirmed, your plan will change to Free on the renewal date, and any paid‑plan features will no longer be available after that point. You’ll continue to have access to the Starter plan until the end of the current cycle. If you’d like to proceed, please reply with confirmation from the account owner (or let us know if you’d prefer us to send a confirmation link to the registered email). Once we have that confirmation, we’ll schedule the downgrade to take effect on 23 August 2026. Let us know if you have any questions or need further assistance. Best regards, the Support team