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Export all data before renewal

AMAtlas Mapping email· Jul 24

Atlas Mappingwrote via emailInbound message

We need a full JSON export of our workspace before the next renewal. How do we get it?

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To: Atlas Mapping

Subject: Re: Export all data before renewal

professional and empathetic tone
provides clear steps for export
no overpromising

Hi there, You can export a full JSON copy of your workspace at any time from the app: 1. Open Settings → Data → Export. 2. Choose JSON as the format and start the export. For large workspaces (like yours), the export is processed in the background and you’ll receive an email with a signed download link that’s valid for 24 hours. If you need the export sooner or have any trouble with the link, just let us know and we can arrange an alternative delivery. Your current subscription is Enterprise with 180 seats and is set to renew on 7 Oct 2026. The export will include all data up to the point you initiate it, so you’ll have a complete snapshot before renewal. If you have any other questions or need further assistance, feel free to reach out. — the Support team Reference: “Exporting your data” (kb_export)

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Account context

Atlas Mapping

Since Jul 24

active

Plan

enterprise

MRR

$3,800/mo

Subscriptionenterprise · 180 seats

Recent invoices

Jul 14$3,800.00paid